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Terms & Conditions

General

  • These Terms & Conditions apply to all products, artworks, gold plating services, and custom orders provided by Gold Plating Art Studio.

  • By placing an order, the customer accepts and agrees to these terms.

Orders & Customization

  • All custom-made products, gold-plated items, brass artworks, and design-based orders are non-refundable.

  • Work begins only after receiving the required advance payment.

  • Any design change after confirmation may involve additional cost and extended delivery time.

Payments

  • Advance payment is mandatory to start production.

  • Remaining balance must be cleared before dispatch or delivery.

  • All payments made are non-refundable under any circumstances.

Gold Plating & Finish

  • Gold plating life depends on usage, atmosphere, handling, and maintenance.

  • Color variations, mild tarnish, or natural ageing are not considered defects.

  • Avoid acids, chemicals, perfumes, moisture, or rough cleaning on plated surfaces

Warranty

  • Warranty (if provided) covers only manufacturing defects, not finish ageing or customer handling.

  • Warranty becomes void if the product is exposed to water, chemicals, physical damage, or improper cleaning.

Returns, Refunds & Cancellations

  • As all items are handcrafted and customized, returns, refunds, exchanges, and order cancellations are not allowed after order confirmation.

  • Only genuine manufacturing defects will be repaired as per studio policy.

Intellectual Property

  • All designs, images, artwork concepts, and templates created by Gold Plating Art Studio remain the studio’s intellectual property.

  • Copying, reproducing, or sharing designs without permission is strictly prohibited.

Installation

  • Installation charges are additional unless clearly mentioned.

  • Customer must ensure that the site is ready (clean, dust-free, electrical/woodwork completed).

Liability

  • Gold Plating Art Studio is not liable for delays caused by natural disasters, strikes, material shortages, or events beyond control.

  • Maximum liability is limited to the amount paid for the particular order.

Dispute Resolution

  • Any disputes will be handled under the local jurisdiction of the city/state where Gold Plating Art Studio operates.

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