Terms & Conditions
General
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These Terms & Conditions apply to all products, artworks, gold plating services, and custom orders provided by Gold Plating Art Studio.
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By placing an order, the customer accepts and agrees to these terms.
Orders & Customization
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All custom-made products, gold-plated items, brass artworks, and design-based orders are non-refundable.
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Work begins only after receiving the required advance payment.
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Any design change after confirmation may involve additional cost and extended delivery time.
Payments
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Advance payment is mandatory to start production.
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Remaining balance must be cleared before dispatch or delivery.
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All payments made are non-refundable under any circumstances.
Gold Plating & Finish
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Gold plating life depends on usage, atmosphere, handling, and maintenance.
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Color variations, mild tarnish, or natural ageing are not considered defects.
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Avoid acids, chemicals, perfumes, moisture, or rough cleaning on plated surfaces
Warranty
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Warranty (if provided) covers only manufacturing defects, not finish ageing or customer handling.
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Warranty becomes void if the product is exposed to water, chemicals, physical damage, or improper cleaning.
Returns, Refunds & Cancellations
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As all items are handcrafted and customized, returns, refunds, exchanges, and order cancellations are not allowed after order confirmation.
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Only genuine manufacturing defects will be repaired as per studio policy.
Intellectual Property
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All designs, images, artwork concepts, and templates created by Gold Plating Art Studio remain the studio’s intellectual property.
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Copying, reproducing, or sharing designs without permission is strictly prohibited.
Installation
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Installation charges are additional unless clearly mentioned.
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Customer must ensure that the site is ready (clean, dust-free, electrical/woodwork completed).
Liability
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Gold Plating Art Studio is not liable for delays caused by natural disasters, strikes, material shortages, or events beyond control.
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Maximum liability is limited to the amount paid for the particular order.
Dispute Resolution
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Any disputes will be handled under the local jurisdiction of the city/state where Gold Plating Art Studio operates.

